Frequently Asked Questions
ORDERS & SHIPPING
Q: Where do you ship to?
We currently ship across the UK and internationally. Shipping options and costs are calculated at checkout.
Q: How long will my order take to arrive?
UK orders usually arrive in 2–5 working days. International shipping may take 7–14 working days, depending on your location.
Q: Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email.
Q: What if my order hasn’t arrived?
If your order is delayed or missing, contact us at info@beyondthegnar.co.uk with your order number and we’ll help you out.
RETURNS & EXCHANGES
Q: Can I return something if it doesn’t fit or I change my mind?
Absolutely. You’ve got 30 days to return your item, as long as it's unworn, in original condition, and has tags attached.
Q: How do I return an item?
Email info@beyondthegnar.co.uk with your order number and reason for return. We’ll send you the next steps.
Q: Do you offer exchanges?
We don’t do direct exchanges. Just return the item for a refund and place a new order for what you need.
PRODUCT INFO
Q: How do your clothes fit?
Our gear runs true to size, but check the size guide on each product page for the perfect fit. Still unsure? Drop us a message—we’re happy to help.
Q: Where are your products made?
We work with ethical, quality-focused suppliers and manufacturers across the globe. Our mission is to be a B Corp Certification Company. Its our dream for all clothing manurfacturing to be be done in Newquay.
Q: Are your products sustainable?
We're actively working towards greater sustainability—using organic or recycled materials and reducing plastic in our packaging.
OTHER QUESTIONS
Q: Is this company about profit?
We're not here to sell lies. Beyond The Gnar is built on core values—honesty, quality, and the people who represent us. It's not about chasing profit, it's about building something real with those who ride, create, and live with purpose. That's it. Nothing more.
Q: Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, contact us ASAP at info@beyondthegnar.co.uk and we’ll do our best to help.
Q: Do you sponsor riders or creators?
Absolutely. We're always on the lookout for people pushing boundaries in surf, skate, and beyond. If that’s you, hit us up at info@beyondthegnar.co.uk with your story or proposal.
We don’t care about your follower count—we care about passion. Whether you're an artist who wants to see your work on tees, or a rider looking for someone to back your journey, we’re here for it.
If you need a hand climbing the ladder, we’ll try our hardest to be that ladder.
Q: How do I contact you?
Email us at info@beyondthegnar.co.uk or DM us on Instagram @beyondthegnar.